I received the login information and ready to go to town on this site. 88 Monks is a wordpress based site with a Big Cartel plugin for a shop, which is cool. There are many way to go about having an online site and this is a cheap way to go. After you get the domain and host, you get the Big Cartel shop. You can get the free version, which is good for 5 products (I think) or you can pay monthly for up to 100 products and options (again, don’t quote me on the number).
So I logged in. Much to my surprise, this site is dated. I mean, this needed more updates than Internet Explorer. I did everything I could to update the site. I tried updating WordPress itself but that didn’t work so I deactivated plugins in one at a time, then all of them, then some but not all plugins and nothing worked.
“Download failed. Destination directory for file streaming does not exist or is not writable.” It’s a problem with the server. It has to be.
Turns out that I was right. The server is complete crap. 88 Monks was originally hosted on GoDaddy but the domain expired and eNom, a second rate host, bought it. I logged in to their back end and I thought it would be a simple WordPress install but it wasn’t.
I couldn’t even make a fresh install. The user interface was minimal but crap. It wasn’t functional. What you’re looking at below is the actual control panel. You can’t do anything. Not even through FTP.
After going back and forth with eNom customer service and 88 Monks, I decided it was best to bring 88 Monks to the present. I decided on Bluehost since it’s reliable and I’ve never had a bad experience with them.
Do you see this? This is how most hosts look like when you first log in. Its simple, it’s clean and its easy to use.
Moving on the cpanel, baby, look at those drop-down menus. It’s easy to use even for a novice user and its functional.
The next step was to move hosts domains from eNom to Bluehost. And this is the part that really ticked me off. When you work with hosts and decide to move domains, the process usually takes anywhere from 24-48 hours. For reasons unknown, eNom takes anywhere from 7-10 days. This whole process started on May 1st. I have a few more days to go. I talked to eNom’s customer service on this and they politely said they can’t do anything about it and that’s just the way it is. Now the reason why you don’t want to cheap out on hosts is specifically for three reasons: 1) Customer Service, 2) User Interface/Ease of Use and 3) Reliability and Speed. eNom is far behind the rest of the players in this game. They do have price on their side but when it comes to technology, you don’t want to cheap out on hosting servers.
Check out the previous 88 Monks related posts: Part 1, Part 2, Part 3.